As a power tools repair business owner, you are visited by plumbers, contractors, builders, carpenters, electricians, and even architects. All of them want one thing from you; efficient repairs, and quick responses. However, if you keep relying on manual methods such as paperwork, you’ll be unable to offer them a great service.
Therefore, you must use professional power tools software, as it helps increase efficiency, and reduce errors. Below, we will discuss how this automation system is becoming a game changer for your repair business. Stay with us.
1. Repair Job Management Made Easy
Managing several repair jobs at your store can be hectic. At times, you have several repair jobs going on at your shop. The customers mostly have in common that they all want to hear back from you soon. Though, as you are busy dealing with a lot of them, it’s not always possible to get back to their queries and concerns. As a result, they lose interest in your business due to lack of prompt communication.
To tackle this situation, you should look no further than professional power tools software. Using this system, you can create repair tickets. The ticket will include the following things.
- Customer contact information (phone number, email address)
- Issue with their power tools (drilling machines, blowers, grinders, saw, etc.)
- Expected delivery date
- Name of the assigned technician
Then, you can assign the job to your desired technician. When the power tools are repaired, the software will automatically send a notification alert to the customer. So, they can learn that their power tools have been repaired and they can timely visit your store.
That’s why, if you are in this industry and are looking for a reliable system, then repair job tracking is one of the must have features to look for in power tools repair shop software.
2. It Efficiently Manages Your Inventory
For most business owners, inventory management is challenging. The reason? They have to keep an eye on several parts, accessories and products. In addition, most of them rely on manual methods and procedures. For instance, they use paperwork and registers to note every item in the store.
The same goes for your business. When you own a power tools repair business, you also have to keep an eye on a number of accessories and parts. And when you rely solely on paperwork, and spreadsheets, there are high chances that you experience errors and missed entries. The result? You may lose a lot of sales opportunities due to shortage of stock.
Still didn’t get it. Let us make this clear for you with an example. A customer visits your repair store and wants you to fix their hacksaw, or grinder. You look at these tools and quote them a price. They think for some time, bargain on the price and after a few minutes, they agree.
You start fixing that tool, however, suddenly you realize that you don’t have the repair parts in the inventory. You tell this to your customers and as they don’t have enough time, they ask you to reassemble it. After this, they step out of your lab to look for another repair service provider.
Therefore, you must manage inventory using best practices. For better efficiency, you can equip professional software for power tools repair shop. With this system, whenever a part or product gets low in stock, you will always receive a notification alert. This way, you never run out of inventory and have everything all the time. Additionally, you can reorder stock from your desired suppliers and vendors, ensuring your customers get the highest quality, timely repairs.
3. You can Market Your Business Like Never Before
For a business to grow, one of the important aspects is marketing. Without it, how would you be able to engage customers, create brand awareness, and generate sales. So, you must promote your business using the best means. These days, there is nothing better than leveraging digital marketing. Create reels and repair tutorials on social media channels and offer services on your website.
Along with that, you can get help from professional power tools repair shop software. It helps you send promotional messages, and emails letting your customers know what repair services and accessories you offer. You can also view the open rate of your emails, helping you plan even better for the next time.
Final Words
Fixing power tools all day long can be hectic and drain your energy. Meanwhile, if you keep on managing the admin work manually, it becomes challenging for you to focus on what’s more important, growing your business. That’s why you must look for an automation system that can do it all for you effortlessly, enhancing efficiency. Hopefully, you enjoyed reading this article. Wait for us till we come up with another exciting post.